Privacy policy

Last updated: August 20, 2026

WoodysPro ("WoodysPro," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through our website.

This Privacy Policy explains what personal information we collect, how we use it, how we share it, how cookies and similar technologies are used, and the choices available to you.

WoodysPro is operated by GEMYENA LLC.

1. Who We Are

GEMYENA LLC
1207 Delaware Ave #4742
Wilmington, DE 19806
United States

EIN: 32-0862987

WoodysPro is the brand operated by GEMYENA LLC.

For privacy-related questions or requests, please contact us at:

contact@woodyspro.com

2. Information We Collect

We collect personal information when you interact with WoodysPro, including when you browse our website, create an account, place an order, subscribe to our marketing communications, submit a review, or contact customer support.

The information we may collect includes:

Information You Provide

Depending on how you interact with us, this may include:

  • First and last name

  • Email address

  • Shipping address

  • Billing address

  • Phone number when provided for order or delivery purposes

  • Shopify customer account information

  • Order history

  • Products purchased

  • Information provided to customer support

  • Information provided when submitting a review

  • Information you voluntarily provide through forms or communications

Payment Information

Payments are processed through third-party payment providers, including Stripe.

We do not generally store complete payment card numbers on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location

  • Pages visited

  • Products viewed

  • Referring website

  • Date and time of visits

  • Website interactions

  • Shopping and browsing activity

This information may be collected through cookies, pixels, analytics technologies, and similar tools.

3. How We Use Personal Information

We use personal information for legitimate business and operational purposes, including:

Processing Orders

We use your information to:

  • Process and fulfill orders

  • Process payments

  • Ship products

  • Provide order confirmations

  • Provide shipping and delivery updates

  • Manage returns and refunds

  • Provide customer support

  • Maintain your customer account

Operating Our Website

We may use information to:

  • Operate and maintain our Shopify store

  • Provide Shopify customer account functionality

  • Remember shopping preferences

  • Improve website functionality

  • Improve our products and services

  • Understand how customers use our website

  • Detect fraud and suspicious activity

  • Maintain website security

  • Troubleshoot technical issues

Analytics

We use Google Analytics 4 to understand how visitors interact with our website.

This helps us understand things such as:

  • Which pages receive the most visits

  • Which products receive the most interest

  • How visitors navigate the website

  • How customers discover our store

  • How our website performs

Google Analytics may use cookies and similar technologies to collect information about website activity.

Advertising

We use Google Ads to promote WoodysPro and measure the effectiveness of our advertising campaigns.

Depending on your cookie and privacy preferences, Google may collect information about your interactions with our website and advertisements.

Email Marketing

We use Klaviyo to manage email marketing and customer communications.

Klaviyo may process information such as your name, email address, purchase history, browsing activity, and interactions with our emails in order to:

  • Send newsletters

  • Send promotional communications

  • Send abandoned-cart emails

  • Send transactional or customer communications

  • Send post-purchase communications

  • Personalize email content

  • Measure email performance

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

4. Shopify

WoodysPro's online store is hosted and operated using Shopify.

Shopify provides the e-commerce infrastructure that allows us to:

  • Operate our online store

  • Process and manage orders

  • Maintain customer accounts

  • Manage checkout

  • Manage products and inventory

  • Process certain customer interactions

  • Provide secure e-commerce functionality

Shopify may process personal information in connection with these services.

For more information about Shopify's privacy practices, please refer to Shopify's applicable privacy documentation.

5. Stripe

We use Stripe as a payment processor for certain transactions.

When you make a payment, Stripe may collect information necessary to process and secure the transaction.

This may include payment card information, billing information, transaction information, and fraud-prevention information.

WoodysPro does not generally store complete payment card numbers.

Stripe processes personal information according to its own privacy practices and applicable laws.

6. Klaviyo

We use Klaviyo for email marketing and customer communications.

Klaviyo may process information including:

  • Name

  • Email address

  • Purchase history

  • Website activity

  • Email engagement

  • Products viewed

  • Cart activity

  • Customer preferences

This information may be used to personalize communications, provide relevant messages, and measure the performance of our email campaigns.

WoodysPro does not currently use Klaviyo to send marketing SMS messages.

You can unsubscribe from marketing emails at any time using the unsubscribe link contained in our communications.

7. Google Analytics 4

WoodysPro uses Google Analytics 4, configured through Shopify's Google & YouTube integration, to understand website traffic and user behavior.

We may use Google Analytics to analyze:

  • Website traffic

  • Visitor interactions

  • Product views

  • Purchases

  • Conversion activity

  • Traffic sources

  • Device and browser information

Google Analytics may use cookies and similar technologies.

Where applicable, your choices regarding cookies and analytics technologies may affect the information collected.

8. Google Tag Manager

We use Google Tag Manager to manage certain website tags and tracking technologies.

Google Tag Manager itself is primarily a tag-management system. The tags configured through it may collect information depending on the services and technologies being used.

We use this technology to help manage analytics, advertising, and other website functionality in an organized manner.

9. Google Ads

We use Google Ads to advertise WoodysPro and measure advertising performance.

Google may use cookies, advertising identifiers, and similar technologies to help measure conversions and understand interactions with our advertising.

Depending on your location and cookie preferences, certain advertising technologies may be limited or disabled.

You can manage certain advertising preferences through Google's available privacy and advertising controls.

10. Trustpilot and Customer Reviews

WoodysPro may use Trustpilot to collect and display customer reviews and feedback.

If you choose to submit a review through Trustpilot, information associated with your review may be processed by Trustpilot according to its own privacy policy.

We may provide Trustpilot with certain information necessary to invite customers to review their experience with WoodysPro.

Submitting a review is voluntary.

11. Cookies and Similar Technologies

WoodysPro uses cookies and similar technologies to operate, secure, analyze, and improve our website.

We use CookieYes to help manage cookie preferences and consent where applicable.

Cookies may be used for several purposes, including:

Essential Cookies

These cookies are necessary for certain website functions, such as:

  • Shopping cart functionality

  • Checkout

  • Customer accounts

  • Security

  • Website operation

Analytics Cookies

These cookies help us understand how visitors use our website and improve our store.

We may use Google Analytics 4 for this purpose.

Advertising Cookies

These technologies may help us measure and improve our Google advertising campaigns.

Marketing Cookies

These may be used to support personalized marketing and communications.

You can manage certain cookie preferences through our cookie consent tools or your browser settings.

Disabling certain cookies may affect the functionality of some parts of the website.

12. Information We Share

We do not sell your personal information as a standalone customer database.

We may share personal information with service providers and business partners when necessary to operate WoodysPro and provide our services.

These may include:

  • Shopify

  • Stripe

  • Klaviyo

  • Google Analytics

  • Google Ads

  • Google Tag Manager

  • Trustpilot

  • CookieYes

  • Shipping and delivery providers

  • Fraud prevention and security providers

  • Technology and hosting providers

  • Professional service providers

These companies may process information on our behalf or as independent service providers depending on the nature of the service.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful requests from authorities

  • Prevent fraud or abuse

  • Protect our rights and property

  • Protect customers or other individuals

  • Investigate security incidents

  • Enforce our agreements

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

  • Complete transactions

  • Provide customer service

  • Maintain customer accounts

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal obligations

  • Enforce our agreements

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

14. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain privacy rights.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about our collection and use of your information

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising or data sharing where applicable

  • Withdraw consent where applicable

  • Appeal certain privacy decisions where required by law

To exercise a privacy right, contact:

contact@woodyspro.com

We may need to verify your identity before processing certain requests.

We will respond to valid privacy requests in accordance with applicable law.

15. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances, these rights may include:

  • The right to know what categories of personal information we collect

  • The right to request access to certain personal information

  • The right to request deletion

  • The right to request correction

  • The right to opt out of the sale or sharing of personal information

  • The right to opt out of certain targeted advertising

  • The right to limit certain uses of sensitive personal information where applicable

  • The right not to receive discriminatory treatment for exercising applicable privacy rights

WoodysPro does not discriminate against customers for exercising privacy rights provided by applicable law.

To submit a request, contact:

contact@woodyspro.com

We may take reasonable steps to verify your identity before completing a request.

16. Canadian Customers

WoodysPro accepts orders from customers located in the United States and Canada.

If you are located in Canada, your personal information may be subject to applicable Canadian privacy laws.

We collect and use personal information for purposes such as processing orders, providing customer service, managing accounts, processing payments, fulfilling shipments, improving our website, and communicating with you.

Where required by applicable law, we will obtain appropriate consent before collecting, using, or disclosing personal information for certain purposes.

You may contact us at contact@woodyspro.com if you have questions about how your personal information is handled or wish to make a privacy request.

17. Children's Privacy

WoodysPro is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:

contact@woodyspro.com

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

18. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of personal information.

19. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

These third parties may have their own privacy policies and practices.

WoodysPro is not responsible for the privacy practices of third-party websites or services that we do not control.

We recommend reviewing their privacy policies before providing personal information.

20. International Data Transfers

WoodysPro is operated by GEMYENA LLC in the United States.

Although we currently accept orders only from the United States and Canada, certain service providers we use may process personal information in the United States or other countries.

As a result, your personal information may be transferred to, stored in, or processed in jurisdictions outside your province, state, or country of residence.

Where required, we take reasonable steps to ensure that such transfers and processing are handled in accordance with applicable privacy laws.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable laws.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

22. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise an applicable privacy right, please contact us:

GEMYENA LLC
1207 Delaware Ave #4742
Wilmington, DE 19806
United States

Email: contact@woodyspro.com

We will review and respond to privacy requests in accordance with applicable law.